If for any reason you are not happy with your Octon purchase, please contact us via info@octonwatches.com and let us know within 30 days. We will provide you with prepaid UPS return shipping labels, and UPS will then collect from your chosen address, or you can drop the package at your nearest UPS Access Point. All we ask is that products are in unworn condition, with all wrapping as they were received, and are packaged securely for return transit.